sfinx is designed to help organisations achieve the most important objectives: Enable senior leaders to make strategic decisions Drive cost efficiency in the IT production model and IT finance processes

Optimise commercial value from digital and technology investments

Stakeholders, from executives to service owners, demand insights that are strategic, integrated, and actionable. Existing products try to cover everything, but too often end up being disjointed.

sfinx enables organizations achieve two essential goals: driving continuous financial efficiency across the IT production model, and enabling  leaders to make strategic decisions that align technology with business strategy.

sfinx focuses on the four main capabilities that truly drive value: Finance, Vendor, Workforce, Service Cost, and Chargeback.

Finance: Manage plan, rolling forecasts, and actuals consistently, transparently and efficiently

  • Bottom-Up Financial Planning: Create multi-year financial plans (OpEx and CapEx) based on planning items, with direct links to
    suppliers and purchase orders.
  • Controlling & Analysis: Gain full visibility into direct costs by detailed insights per multi-year planning item in original currency, including monthly phasing.
  • Rolling Forecast Management: Automatically update monthly phasing based on actual postings.
  • Service Assembly: Allocate expenses to services and/or projects, enabling transparent cost attribution and service-based budgeting.
  • Finance Reporting: Insightful reports, including side-by-side comparisons of financial versions for variance analysis.

Vendor: Gain transparency and control over cash outflows with relevant contextual insights

  • Vendor & Contract Planning: Plan and manage planning objects with vendor relationships and/or contracts
  • Controlling & Analysis: Monitor and analyse vendor, and purchase order (PO) performance to ensure cost-effectiveness and compliance

Workforce: Optimize your workforce and seamlessly allocate staff across services

  • Staffing: Assign employees to the right services while automatically calculating service‑level staffing costs.
  • Analytics & Reporting: Gain full transparency with detailed staffing reports and clear insights into workforce cost‑to‑service allocation.

Service Cost: Transparency and full control of service TCO along the entire service model

  • Service Management: Define and manage your service portfolio with a ready-to-use service catalogue structure.
  • Cost Distribution & Overhead Allocation: Distribute service costs, including overheads, based on manual inputs or quantity-based drivers.
  • Service Integration: Connect services to ServiceNow objects, such as service offerings and application services, for seamless alignment and embedding with your ServiceNow ecosystem.
  • Costing Execution: Run service costing processes to calculate the Service Total Cost of Ownership (TCO).
  • Reporting & Analysis: Compare service costing runs to highlight deviations, identify trends, and uncover opportunities for optimization.

Chargeback: Efficiently plan and manage the recharging of IT services to the business

  • Consumption Planning: Planning of service consumption across provider-consumer combinations to ensure transparency in planned cost.
  • Consumption Forecasting: Measure actual consumption by each consumer and regularly reviewed against planned consumption to identify deviations
  • Consumption Analysis: Detailed consumption and cost reports to ensure full transparency

sfinx Explained: Introduction Video

sfinx Key Features

sfinx allows is built for continuous planning

Traditional planning with annual cycles and occasional quarterly updates is no longer sufficient.

sfinx enables continuous planning, allowing you to update your budget dynamically and always work with the latest, most accurate status.


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